In addition to my quality products and services, I pride myself on my quality customer service. You're not just another one of my clients, you're a member of my family.
Because I firmly believe that customer service is lacking in most companies, especially with their web sites, my pledge to you is real customer service. I WILL answer all of your questions, complaints and / or inquiries.
I also pledge a 24-hour response time (Monday through Saturday) on your email requests. My specially-trained staff of service representatives are available via my Toll Free number 800-631-4702 or via email at firstname.lastname@example.org.
Unlike other companies, I provide you with a vast array of contact methods to reach us. Our office hours are 9:00 AM to 5:00 PM (Pacific Time), Monday thru Friday. Of course, you can shop via our website 24 hours a day, 7 days a week!